Accessibility Statement 

 

This accessibility statement applies to whole https://www.pollutionhelpdesk.co.uk/.

 

This website is run by Global Action Plan. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 400% without the text spilling off the screen and without content being truncated or overlapping
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

 

AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is

 

We know some parts of this website are not fully accessible:

 

  • Headings have been used to structure pages, but the heading levels are not always correctly nested.
  • Some controls, such as search and close buttons are visibly in the correct place but may not be in the correct focus order.
  • No method to bypass blocks of content (skip to main link) is currently implemented.
  • In some areas duplicate links may exist, one without discernible text.
  • Form error detection is provided on the sign-up page but error messages are not.
  • Several pages contain html validation errors, but these should not impact on the user experience.
  • Required form inputs may not be indicated programmatically.
  • Some SVG images may be exposed to assistive technology.
  • Some SVG links and buttons lack proper labelling and their purpose may not be immediately apparent.
  • Some input elements that collect persona data about the user do not have the auto-filling feature enabled.
  • Contrast for text is generally good throughout the website, but some red error text does not provide sufficient contrast.
  • When using keyboard navigation, it can be difficult to see where the focus is in some areas because the focus indicator has been assigned the incorrect colour for the background the component is on. This is typically a yellow indicator on white background issue.

 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or Braille:

 

We’ll consider your request and get back to you in two working days.

 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: pollutionhelpdesk@globalactionplan.org.uk

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website’s accessibility

Global Action Plan is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

 

Non-accessible content

The content listed below is non-accessible for the following reasons.

 

Non-compliance with the accessibility regulations

  • A small number of SVGs used in controls on pages do not have appropriate text equivalents or accessible names and are not correctly hidden from assistive technologies. (WCAG Success 4.1.2 Name, Role, Value). Work is ongoing and we plan to rectify this as soon as we can.
  • It may not be clear to all users from the context or links themselves what the purpose of some duplicated links are. (WCAG criterion 2.4.4 Link purpose in context). Work is ongoing, and we plan to make the purpose of the links clear as soon as we can.
  • On the sign-up page the search and close buttons are not programmatically in the correct sequence (WCAG criterion 1.3.2 Meaningful sequence). Work is ongoing, and we plan to correct the sequence as soon as we can.
  • There is currently no skip link implemented to bypass the header region (WCAG criterion 2.4.1 Bypass Blocks). Work is ongoing, and we plan to implement this as soon as we can.
  • Several pages contain html validation errors, but these should not impact on the user experience. (WCAG criterion 4.1.1 Parsing). Work is ongoing, and we plan to resolve the validation errors as soon as we can.
  • Some input elements that collect persona data about the user do not have the auto-filling feature enabled. (WCAG criterion 1.3.5 Identify Input Purpose). Work is ongoing, and we plan to rectify this as soon as we can.
  • Contrast for some error text that is red does not provide sufficient contrast. (WCAG criterion 1.4.3 Colour Contrast). We plan to change all low-contrast text to have a contrast ratio in excess of 4.5:1 as soon as we can.
  • When using keyboard navigation, it can be difficult to see where the focus is in some instances because the focus indicator does not have sufficient colour contrast. (WCAG criterion 1.4.11 Non-text Contrast). We plan to change all low-contrast focus indicators to have a contrast ratio in excess of 3.0:1 as soon as we can.
  • The heading structure of some pages may be incorrect (WCAG Success Criteria 1.3.1 Info and Relationships). Work is ongoing, and we plan to make the purpose of the links clear as soon as we can.
  • No error messages are provided when an error is detected on the sign up page (WCAG criterion 3.3.1 Error Identification and criterion 3.3.3 Error Suggestion). Work is ongoing, and we plan to rectify this as soon as we can.

 

Disproportionate burden

We do not currently plan to make use of the disproportionate burden exemption. However, it may be necessary to do so if the suppliers of inaccessible third-party content are unable to address the issues we have reported to them and we are unable to find suitable alternatives.

 

Video

Any online meetings that we host as part of the helpdesk will include captions and if they are recorded then these captions will be available as part of any videos too.

 

 

Preparation of this accessibility statement

This statement was prepared on 7th September 2021.

This website was last tested on 25th August 2021. The test was carried out by Test Partners Ltd.

Test Partners identified the pages to test on the London Schools Pollution Helpdesk website as follows:

  1. We manually identified and assessed a number of pages from each group to determine the level of consistency within the group and the type of content on those pages.
  2. We manually assessed all the “unique” pages such as the home page and Contact Us to determine the type of content on those pages.
  3. We identified a minimum representative subset of pages that contain examples of the most common layouts, components and features, including:
    1. The header and footer.
    2. Important “unique pages”.
    3. Pages with text content and data tables.
    4. Pages with informational images, images of text and video content.
    5. Interactive elements such as forms, tabbed interfaces, carousels, hide / reveal functionality and content filtering.
    6. AJAX content loading.
  4. We conducted a manual WCAG audit on the representative subset of pages.
  5. We conducted one round of fixing and retesting, such that most WCAG non-conformances have been fixed.